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The Greater Cleveland Regional Transit Authority

Cleveland, OH · NTD ID 50015 · 2024 report year

Annual trips24.9 million #37 in the US
Operating expense$306 million 2024, as reported
Cost per rider$12.28 all modes combined
Farebox recovery10.6% fares ÷ operating cost

The Greater Cleveland Regional Transit Authority carries 24.9 million passenger trips a year across five modes — bus, heavy rail, bus rapid transit, light rail and demand response — making it the 37th-busiest transit operator in the United States, and the largest in Ohio. It is based in Cleveland, OH.

It spends $306 million a year running that service, or $12.28 per trip. Its bus service, the largest of its modes, costs $10.62 per rider — 23% below the $13.86 median for the 1,162 US agencies reporting bus.

Over the 10 years reported, ridership remains 23% below its 2019 level, the last full year before the pandemic, and up 11% on 2023. Fares cover 11% of operating cost.

Service by mode, 2024

ModeAnnual tripsOperating expense Cost per ridervs national median FareboxVehicles
Bus#37 of 1,162 nationally 18,187,961 $193 million $10.62 -23% 12% 224
Heavy Rail#15 of 16 nationally 3,151,597 $43.1 million $13.69 +30% 10% 16
Bus Rapid Transit#7 of 20 nationally 2,080,030 $10.0 million $4.83 -24% 23% 7
Light Rail#22 of 22 nationally 808,055 $13.8 million $17.13 +48% 8% 7
Demand Response#33 of 1,920 nationally 661,142 $45.6 million $68.93 +81% 3% 143

Ridership, 2015–2024

47.0 million 15.9 million 2024 2015
YearAnnual trips Operating expense (2024 $)Cost per rider (2024 $)
2024 24,888,785 $306 million $12.28
2023 22,415,370 $292 million $13.04
2022 19,081,613 $257 million $13.46
2021 15,872,963 $295 million $18.62
2020 16,862,459 $315 million $18.67
2019 32,171,825 $369 million $11.47
2018 35,150,711 $307 million $8.74
2017 39,562,839 $327 million $8.25
2016 44,285,601 $342 million $7.73
2015 47,021,540 $318 million $6.76

Where The Greater Cleveland Regional Transit Authority ranks

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Source & method. Figures are from the Federal Transit Administration's National Transit Database (NTD) annual reporting for 2024, the most recent published report year. Cost per rider is operating expense divided by unlinked passenger trips. Farebox recovery is fare revenue divided by operating expense. Ten-year trends are adjusted for inflation to 2024 dollars; single-year figures are as reported. Agencies self-report to the NTD, and reporting practice varies, so figures are best read as comparable in magnitude rather than to the cent.