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Hillsborough Area Regional Transit Authority

Tampa, FL · NTD ID 40041 · 2024 report year

Annual trips12.9 million #58 in the US
Operating expense$109 million 2024, as reported
Cost per rider$8.43 all modes combined
Farebox recovery8.9% fares ÷ operating cost

Hillsborough Area Regional Transit Authority carries 12.9 million passenger trips a year across three modes — bus, streetcar and demand response — making it the 58th-busiest transit operator in the United States. It is based in Tampa, FL.

It spends $109 million a year running that service, or $8.43 per trip. Its bus service, the largest of its modes, costs $8.14 per rider — 41% below the $13.86 median for the 1,162 US agencies reporting bus.

Over the 10 years reported, ridership remains 2% below its 2019 level, the last full year before the pandemic, and up 3% on 2023. Fares cover 9% of operating cost.

Service by mode, 2024

ModeAnnual tripsOperating expense Cost per ridervs national median FareboxVehicles
Bus#49 of 1,162 nationally 11,308,431 $92.0 million $8.14 -41% 9% 104
Streetcar#8 of 25 nationally 1,323,715 $3.3 million $2.49 -75% — 5
Demand Response#91 of 1,920 nationally 267,149 $13.4 million $50.20 +32% 7% 100

Ridership, 2015–2024

15.4 million 9.0 million 2024 2015
YearAnnual trips Operating expense (2024 $)Cost per rider (2024 $)
2024 12,899,295 $109 million $8.43
2023 12,574,593 $101 million $8.00
2022 10,967,535 $109 million $9.95
2021 10,448,184 $109 million $10.40
2020 9,026,968 $87.5 million $9.69
2019 13,107,600 $102 million $7.82
2018 12,182,690 $99.3 million $8.15
2017 13,335,761 $102 million $7.67
2016 14,523,002 $98.4 million $6.78
2015 15,449,662 $95.3 million $6.17

Where Hillsborough Area Regional Transit Authority ranks

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Source & method. Figures are from the Federal Transit Administration's National Transit Database (NTD) annual reporting for 2024, the most recent published report year. Cost per rider is operating expense divided by unlinked passenger trips. Farebox recovery is fare revenue divided by operating expense. Ten-year trends are adjusted for inflation to 2024 dollars; single-year figures are as reported. Agencies self-report to the NTD, and reporting practice varies, so figures are best read as comparable in magnitude rather than to the cent.