Windham Region Transit District
Mansfield Center, CT · NTD ID 10149 · 2024 report year
Windham Region Transit District carries 1.3 million passenger trips a year across three modes — bus, demand response and commuter bus — making it the 273rd-busiest transit operator in the United States. It is based in Mansfield Center, CT.
It spends $5.4 million a year running that service, or $4.27 per trip. Its bus service, the largest of its modes, costs $3.39 per rider — 76% below the $13.86 median for the 1,162 US agencies reporting bus.
Over the 10 years reported, ridership is 673% above its 2019 level, the last full year before the pandemic, and up 13% on 2023. Fares cover 2% of operating cost.
Service by mode, 2024
| Mode | Annual trips | Operating expense | Cost per rider | vs national median | Farebox | Vehicles |
|---|---|---|---|---|---|---|
| Bus#232 of 1,162 nationally | 1,241,046 | $4.2 million | $3.39 | -76% | 1% | 18 |
| Demand Response#1134 of 1,920 nationally | 17,131 | $856,882 | $50.02 | +31% | 2% | 6 |
| Commuter Bus#107 of 153 nationally | 16,348 | $379,885 | $23.24 | -19% | 8% | 2 |
Ridership, 2015–2024
| Year | Annual trips | Operating expense (2024 $) | Cost per rider (2024 $) |
|---|---|---|---|
| 2024 | 1,274,525 | $5.4 million | $4.27 |
| 2023 | 1,125,509 | $5.3 million | $4.74 |
| 2022 | 141,082 | $3.2 million | $22.72 |
| 2021 | 74,962 | $2.5 million | $32.69 |
| 2020 | 184,770 | $2.4 million | $13.24 |
| 2019 | 164,879 | $2.3 million | $14.02 |
| 2018 | 178,580 | $2.3 million | $13.09 |
| 2017 | 204,565 | $2.4 million | $11.56 |
| 2016 | 215,224 | $2.5 million | $11.73 |
| 2015 | 253,777 | $2.5 million | $10.02 |
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Ask NTD about Windham Region Transit District →Source & method. Figures are from the Federal Transit Administration's National Transit Database (NTD) annual reporting for 2024, the most recent published report year. Cost per rider is operating expense divided by unlinked passenger trips. Farebox recovery is fare revenue divided by operating expense. Ten-year trends are adjusted for inflation to 2024 dollars; single-year figures are as reported. Agencies self-report to the NTD, and reporting practice varies, so figures are best read as comparable in magnitude rather than to the cent.