Westchester County
White Plains, NY · NTD ID 20076 · 2024 report year
Westchester County carries 24.7 million passenger trips a year across two modes — bus and demand response — making it the 38th-busiest transit operator in the United States. It is based in White Plains, NY.
It spends $189 million a year running that service, or $7.65 per trip. Its bus service, the largest of its modes, costs $6.99 per rider — 50% below the $13.86 median for the 1,162 US agencies reporting bus.
Over the 10 years reported, ridership remains 8% below its 2019 level, the last full year before the pandemic, and up 12% on 2023. Fares cover 14% of operating cost.
Service by mode, 2024
| Mode | Annual trips | Operating expense | Cost per rider | vs national median | Farebox | Vehicles |
|---|---|---|---|---|---|---|
| Bus#27 of 1,162 nationally | 24,343,996 | $170 million | $6.99 | -50% | 15% | 268 |
| Demand Response#54 of 1,920 nationally | 401,772 | $19.2 million | $47.70 | +25% | 9% | 119 |
Ridership, 2015–2024
| Year | Annual trips | Operating expense (2024 $) | Cost per rider (2024 $) |
|---|---|---|---|
| 2024 | 24,745,768 | $189 million | $7.65 |
| 2023 | 21,997,971 | $188 million | $8.56 |
| 2022 | 20,886,637 | $190 million | $9.09 |
| 2021 | 16,641,649 | $191 million | $11.49 |
| 2020 | 16,810,703 | $195 million | $11.63 |
| 2019 | 26,823,191 | $196 million | $7.30 |
| 2018 | 27,703,995 | $192 million | $6.95 |
| 2017 | 28,963,997 | $187 million | $6.46 |
| 2016 | 29,718,131 | $187 million | $6.30 |
| 2015 | 30,177,431 | $192 million | $6.36 |
Where Westchester County ranks
- Cheapest Bus Systems by Cost per Rider #25 of 40
- Highest-Ridership Bus Agencies #27 of 40
- Best Farebox Recovery Among Large Bus Systems #21 of 40
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Ask NTD about Westchester County →Source & method. Figures are from the Federal Transit Administration's National Transit Database (NTD) annual reporting for 2024, the most recent published report year. Cost per rider is operating expense divided by unlinked passenger trips. Farebox recovery is fare revenue divided by operating expense. Ten-year trends are adjusted for inflation to 2024 dollars; single-year figures are as reported. Agencies self-report to the NTD, and reporting practice varies, so figures are best read as comparable in magnitude rather than to the cent.