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Washington State Ferries

Olympia, WA · NTD ID 00035 · 2024 report year

Annual trips18.9 million #43 in the US
Operating expense$354 million 2024, as reported
Cost per rider$18.76 all modes combined
Farebox recovery17.1% fares ÷ operating cost

Washington State Ferries carries 18.9 million passenger trips a year on ferryboat service — making it the 43rd-busiest transit operator in the United States. It is based in Olympia, WA.

It spends $354 million a year running that service, or $18.76 per trip. Its ferryboat service, the largest of its modes, costs $18.76 per rider — 3% below the $19.42 median for the 39 US agencies reporting ferryboat.

Over the 10 years reported, ridership remains 22% below its 2019 level, the last full year before the pandemic, and up 3% on 2023. Fares cover 17% of operating cost.

Service by mode, 2024

ModeAnnual tripsOperating expense Cost per ridervs national median FareboxVehicles
Ferryboat#1 of 39 nationally 18,859,209 $354 million $18.76 -3% 17% 15

Ridership, 2015–2024

24.6 million 15.3 million 2024 2015
YearAnnual trips Operating expense (2024 $)Cost per rider (2024 $)
2024 18,859,209 $354 million $18.76
2023 18,241,119 $348 million $19.09
2022 17,156,046 $303 million $17.65
2021 15,326,725 $313 million $20.45
2020 19,376,331 $328 million $16.92
2019 24,255,403 $332 million $13.70
2018 24,566,419 $331 million $13.47
2017 24,239,866 $309 million $12.74
2016 24,089,468 $317 million $13.16
2015 23,657,447 $313 million $13.22

Where Washington State Ferries ranks

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Source & method. Figures are from the Federal Transit Administration's National Transit Database (NTD) annual reporting for 2024, the most recent published report year. Cost per rider is operating expense divided by unlinked passenger trips. Farebox recovery is fare revenue divided by operating expense. Ten-year trends are adjusted for inflation to 2024 dollars; single-year figures are as reported. Agencies self-report to the NTD, and reporting practice varies, so figures are best read as comparable in magnitude rather than to the cent.