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Regional Public Transportation Authority

Phoenix, AZ · NTD ID 90136 · 2024 report year

Annual trips9.3 million #71 in the US
Operating expense$167 million 2024, as reported
Cost per rider$17.88 all modes combined
Farebox recovery5.0% fares ÷ operating cost

Regional Public Transportation Authority carries 9.3 million passenger trips a year across three modes — bus, vanpool and demand response — making it the 71st-busiest transit operator in the United States. It is based in Phoenix, AZ.

It spends $167 million a year running that service, or $17.88 per trip. Its bus service, the largest of its modes, costs $15.80 per rider — 14% above the $13.86 median for the 1,162 US agencies reporting bus.

Over the 10 years reported, ridership remains 39% below its 2019 level, the last full year before the pandemic, and up 6% on 2023. Fares cover 5% of operating cost.

Service by mode, 2024

ModeAnnual tripsOperating expense Cost per ridervs national median FareboxVehicles
Bus#67 of 1,162 nationally 8,477,785 $134 million $15.80 +14% 4% 290
Vanpool#10 of 113 nationally 546,767 $4.3 million $7.81 +10% 60% 239
Demand Response#76 of 1,920 nationally 306,003 $28.5 million $93.24 +145% 4% 259

Ridership, 2015–2024

17.6 million 6.2 million 2024 2015
YearAnnual trips Operating expense (2024 $)Cost per rider (2024 $)
2024 9,330,555 $167 million $17.88
2023 8,812,730 $152 million $17.23
2022 7,111,243 $139 million $19.52
2021 6,246,891 $138 million $22.09
2020 12,413,427 $161 million $12.97
2019 15,406,368 $165 million $10.70
2018 16,277,324 $148 million $9.11
2017 15,380,743 $139 million $9.05
2016 16,668,271 $126 million $7.54
2015 17,601,086 $123 million $6.98

Where Regional Public Transportation Authority ranks

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Source & method. Figures are from the Federal Transit Administration's National Transit Database (NTD) annual reporting for 2024, the most recent published report year. Cost per rider is operating expense divided by unlinked passenger trips. Farebox recovery is fare revenue divided by operating expense. Ten-year trends are adjusted for inflation to 2024 dollars; single-year figures are as reported. Agencies self-report to the NTD, and reporting practice varies, so figures are best read as comparable in magnitude rather than to the cent.