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Portage Area Regional Transportation Authority

Kent, OH · NTD ID 50021 · 2024 report year

Annual trips1.2 million #279 in the US
Operating expense$9.9 million 2024, as reported
Cost per rider$8.43 all modes combined
Farebox recovery27.8% fares ÷ operating cost

Portage Area Regional Transportation Authority carries 1.2 million passenger trips a year across two modes — bus and demand response — making it the 279th-busiest transit operator in the United States. It is based in Kent, OH.

It spends $9.9 million a year running that service, or $8.43 per trip. Its bus service, the largest of its modes, costs $5.76 per rider — 58% below the $13.86 median for the 1,162 US agencies reporting bus.

Over the 10 years reported, ridership is 2% above its 2019 level, the last full year before the pandemic, and up 30% on 2023. Fares cover 28% of operating cost.

Service by mode, 2024

ModeAnnual tripsOperating expense Cost per ridervs national median FareboxVehicles
Bus#244 of 1,162 nationally 1,130,387 $6.5 million $5.76 -58% 35% 19
Demand Response#574 of 1,920 nationally 48,521 $3.4 million $70.72 +86% 15% 26

Ridership, 2015–2024

1.5 million 384,579 2024 2015
YearAnnual trips Operating expense (2024 $)Cost per rider (2024 $)
2024 1,178,908 $9.9 million $8.43
2023 904,481 $9.9 million $10.92
2022 634,574 $10.0 million $15.72
2021 384,579 $9.8 million $25.60
2020 437,979 $10.5 million $23.91
2019 1,156,126 $11.2 million $9.69
2018 1,223,028 $11.4 million $9.32
2017 1,254,670 $11.3 million $8.99
2016 1,291,789 $11.0 million $8.54
2015 1,539,770 $11.1 million $7.22

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Source & method. Figures are from the Federal Transit Administration's National Transit Database (NTD) annual reporting for 2024, the most recent published report year. Cost per rider is operating expense divided by unlinked passenger trips. Farebox recovery is fare revenue divided by operating expense. Ten-year trends are adjusted for inflation to 2024 dollars; single-year figures are as reported. Agencies self-report to the NTD, and reporting practice varies, so figures are best read as comparable in magnitude rather than to the cent.