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Pierce County Transportation Benefit Area Authority

Lakewood, WA · NTD ID 00003 · 2024 report year

Annual trips7.5 million #84 in the US
Operating expense$118 million 2024, as reported
Cost per rider$15.78 all modes combined
Farebox recovery5.6% fares ÷ operating cost

Pierce County Transportation Benefit Area Authority carries 7.5 million passenger trips a year across three modes — bus, vanpool and demand response — making it the 84th-busiest transit operator in the United States. It is based in Lakewood, WA.

It spends $118 million a year running that service, or $15.78 per trip. Its bus service, the largest of its modes, costs $13.37 per rider — 4% below the $13.86 median for the 1,162 US agencies reporting bus.

Over the 10 years reported, ridership remains 20% below its 2019 level, the last full year before the pandemic, and up 10% on 2023. Fares cover 6% of operating cost.

Service by mode, 2024

ModeAnnual tripsOperating expense Cost per ridervs national median FareboxVehicles
Bus#76 of 1,162 nationally 6,774,524 $90.6 million $13.37 -4% 5% 105
Vanpool#20 of 113 nationally 362,661 $4.8 million $13.27 +87% 32% 222
Demand Response#66 of 1,920 nationally 360,400 $22.9 million $63.57 +67% 2% 89

Ridership, 2015–2024

10.3 million 4.8 million 2024 2015
YearAnnual trips Operating expense (2024 $)Cost per rider (2024 $)
2024 7,497,585 $118 million $15.78
2023 6,792,245 $102 million $15.07
2022 5,548,156 $99.8 million $17.98
2021 4,849,354 $99.6 million $20.54
2020 5,303,721 $101 million $19.09
2019 9,408,240 $112 million $11.88
2018 9,737,856 $111 million $11.43
2017 9,678,293 $117 million $12.08
2016 9,764,786 $112 million $11.52
2015 10,321,907 $103 million $10.00

Where Pierce County Transportation Benefit Area Authority ranks

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Source & method. Figures are from the Federal Transit Administration's National Transit Database (NTD) annual reporting for 2024, the most recent published report year. Cost per rider is operating expense divided by unlinked passenger trips. Farebox recovery is fare revenue divided by operating expense. Ten-year trends are adjusted for inflation to 2024 dollars; single-year figures are as reported. Agencies self-report to the NTD, and reporting practice varies, so figures are best read as comparable in magnitude rather than to the cent.