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North Carolina Department of Transportation -- Ferry Division

Raleigh, NC · NTD ID 44958 · 2024 report year

Annual trips1.4 million #257 in the US
Operating expense$49.3 million 2024, as reported
Cost per rider$35.82 all modes combined
Farebox recovery— fares ÷ operating cost

North Carolina Department of Transportation -- Ferry Division carries 1.4 million passenger trips a year on ferryboat service — making it the 257th-busiest transit operator in the United States. It is based in Raleigh, NC.

It spends $49.3 million a year running that service, or $35.82 per trip. Its ferryboat service, the largest of its modes, costs $35.82 per rider — 84% above the $19.42 median for the 39 US agencies reporting ferryboat.

Over the 6 years reported, ridership is 11782% above its 2019 level, the last full year before the pandemic, and down 3% on 2023.

Service by mode, 2024

ModeAnnual tripsOperating expense Cost per ridervs national median FareboxVehicles
Ferryboat#9 of 39 nationally 1,377,381 $49.3 million $35.82 +84% — 17

Ridership, 2019–2024

1.4 million 10,217 2024 2019
YearAnnual trips Operating expense (2024 $)Cost per rider (2024 $)
2024 1,377,381 $49.3 million $35.82
2023 1,418,104 $48.3 million $34.08
2022 1,431,686 $44.2 million $30.90
2021 10,217 $1.1 million $107.27
2020 16,367 $987,378 $60.33
2019 11,592 $448,794 $38.72

Where North Carolina Department of Transportation -- Ferry Division ranks

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Source & method. Figures are from the Federal Transit Administration's National Transit Database (NTD) annual reporting for 2024, the most recent published report year. Cost per rider is operating expense divided by unlinked passenger trips. Farebox recovery is fare revenue divided by operating expense. Ten-year trends are adjusted for inflation to 2024 dollars; single-year figures are as reported. Agencies self-report to the NTD, and reporting practice varies, so figures are best read as comparable in magnitude rather than to the cent.