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New York City Department of Transportation

New York, NY · NTD ID 20082 · 2024 report year

Annual trips16.2 million #50 in the US
Operating expense$190 million 2024, as reported
Cost per rider$11.72 all modes combined
Farebox recovery— fares ÷ operating cost

New York City Department of Transportation carries 16.2 million passenger trips a year on ferryboat service — making it the 50th-busiest transit operator in the United States. It is based in New York, NY.

It spends $190 million a year running that service, or $11.72 per trip. Its ferryboat service, the largest of its modes, costs $11.72 per rider — 40% below the $19.42 median for the 39 US agencies reporting ferryboat.

Over the 10 years reported, ridership remains 37% below its 2019 level, the last full year before the pandemic, and up 10% on 2023.

Service by mode, 2024

ModeAnnual tripsOperating expense Cost per ridervs national median FareboxVehicles
Ferryboat#2 of 39 nationally 16,214,706 $190 million $11.72 -40% — 4

Ridership, 2015–2024

25.6 million 7.6 million 2024 2015
YearAnnual trips Operating expense (2024 $)Cost per rider (2024 $)
2024 16,214,706 $190 million $11.72
2023 14,715,363 $158 million $10.76
2022 12,164,164 $161 million $13.24
2021 7,624,842 $155 million $20.37
2020 16,107,481 $175 million $10.88
2019 25,618,001 $176 million $6.86
2018 25,002,749 $210 million $8.40
2017 24,476,510 $171 million $6.98
2016 23,666,630 $198 million $8.36
2015 22,523,853 $192 million $8.51

Where New York City Department of Transportation ranks

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Source & method. Figures are from the Federal Transit Administration's National Transit Database (NTD) annual reporting for 2024, the most recent published report year. Cost per rider is operating expense divided by unlinked passenger trips. Farebox recovery is fare revenue divided by operating expense. Ten-year trends are adjusted for inflation to 2024 dollars; single-year figures are as reported. Agencies self-report to the NTD, and reporting practice varies, so figures are best read as comparable in magnitude rather than to the cent.