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Gwinnett County Board of Commissioners

Lawrenceville, GA · NTD ID 40138 · 2024 report year

Annual trips1.4 million #255 in the US
Operating expense$29.6 million 2024, as reported
Cost per rider$21.27 all modes combined
Farebox recovery7.8% fares ÷ operating cost

Gwinnett County Board of Commissioners carries 1.4 million passenger trips a year across three modes — bus, commuter bus and demand response — making it the 255th-busiest transit operator in the United States. It is based in Lawrenceville, GA.

It spends $29.6 million a year running that service, or $21.27 per trip. Its bus service, the largest of its modes, costs $16.09 per rider — 16% above the $13.86 median for the 1,162 US agencies reporting bus.

Over the 10 years reported, ridership remains 10% below its 2019 level, the last full year before the pandemic, and up 18% on 2023. Fares cover 8% of operating cost.

Service by mode, 2024

ModeAnnual tripsOperating expense Cost per ridervs national median FareboxVehicles
Bus#241 of 1,162 nationally 1,156,629 $18.6 million $16.09 +16% 7% 35
Commuter Bus#37 of 153 nationally 165,926 $5.0 million $30.36 +6% 17% 21
Demand Response#419 of 1,920 nationally 69,107 $6.0 million $86.15 +126% 3% 21

Ridership, 2015–2024

1.6 million 829,167 2024 2015
YearAnnual trips Operating expense (2024 $)Cost per rider (2024 $)
2024 1,391,662 $29.6 million $21.27
2023 1,177,163 $25.0 million $21.23
2022 984,232 $24.6 million $24.99
2021 829,167 $22.7 million $27.34
2020 927,981 $20.5 million $22.12
2019 1,550,568 $21.6 million $13.92
2018 1,521,536 $22.8 million $14.99
2017 1,437,137 $23.0 million $16.00
2016 1,496,448 $19.0 million $12.67
2015 1,586,355 $19.9 million $12.51

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Source & method. Figures are from the Federal Transit Administration's National Transit Database (NTD) annual reporting for 2024, the most recent published report year. Cost per rider is operating expense divided by unlinked passenger trips. Farebox recovery is fare revenue divided by operating expense. Ten-year trends are adjusted for inflation to 2024 dollars; single-year figures are as reported. Agencies self-report to the NTD, and reporting practice varies, so figures are best read as comparable in magnitude rather than to the cent.