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County of Nassau

Mineola, NY · NTD ID 20206 · 2024 report year

Annual trips22.1 million #40 in the US
Operating expense$168 million 2024, as reported
Cost per rider$7.58 all modes combined
Farebox recovery20.6% fares ÷ operating cost

County of Nassau carries 22.1 million passenger trips a year across two modes — bus and demand response — making it the 40th-busiest transit operator in the United States. It is based in Mineola, NY.

It spends $168 million a year running that service, or $7.58 per trip. Its bus service, the largest of its modes, costs $6.74 per rider — 51% below the $13.86 median for the 1,162 US agencies reporting bus.

Over the 10 years reported, ridership remains 8% below its 2019 level, the last full year before the pandemic, and up 9% on 2023. Fares cover 21% of operating cost.

Service by mode, 2024

ModeAnnual tripsOperating expense Cost per ridervs national median FareboxVehicles
Bus#32 of 1,162 nationally 21,787,293 $147 million $6.74 -51% 23% 243
Demand Response#69 of 1,920 nationally 344,754 $20.9 million $60.58 +59% 6% 92

Ridership, 2015–2024

27.5 million 14.4 million 2024 2015
YearAnnual trips Operating expense (2024 $)Cost per rider (2024 $)
2024 22,132,047 $168 million $7.58
2023 20,293,586 $158 million $7.76
2022 17,952,451 $158 million $8.82
2021 15,437,486 $158 million $10.24
2020 14,441,031 $157 million $10.88
2019 24,145,334 $163 million $6.75
2018 23,312,522 $158 million $6.78
2017 25,593,398 $157 million $6.13
2016 27,264,239 $169 million $6.20
2015 27,535,454 $169 million $6.15

Where County of Nassau ranks

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Source & method. Figures are from the Federal Transit Administration's National Transit Database (NTD) annual reporting for 2024, the most recent published report year. Cost per rider is operating expense divided by unlinked passenger trips. Farebox recovery is fare revenue divided by operating expense. Ten-year trends are adjusted for inflation to 2024 dollars; single-year figures are as reported. Agencies self-report to the NTD, and reporting practice varies, so figures are best read as comparable in magnitude rather than to the cent.