Wire Policy: Sound Transit delays West Seattle Link extension three years
Sunday, September 27, 2026 · Transit411 Intelligence The Wire — free newsletter
TRANSIT411

Connecticut Department of Transportation - CTTRANSIT Stamford Division

Hartford, CT · NTD ID 10056 · 2024 report year

Annual trips2.8 million #166 in the US
Operating expense$21.5 million 2024, as reported
Cost per rider$7.76 all modes combined
Farebox recovery16.9% fares ÷ operating cost

Connecticut Department of Transportation - CTTRANSIT Stamford Division carries 2.8 million passenger trips a year on bus service — making it the 166th-busiest transit operator in the United States. It is based in Hartford, CT.

It spends $21.5 million a year running that service, or $7.76 per trip. Its bus service, the largest of its modes, costs $7.76 per rider — 44% below the $13.86 median for the 1,162 US agencies reporting bus.

Over the 10 years reported, ridership is 1% above its 2019 level, the last full year before the pandemic, and down 21% on 2023. Fares cover 17% of operating cost.

Service by mode, 2024

ModeAnnual tripsOperating expense Cost per ridervs national median FareboxVehicles
Bus#133 of 1,162 nationally 2,766,772 $21.5 million $7.76 -44% 17% 43

Ridership, 2015–2024

3.5 million 2.0 million 2024 2015
YearAnnual trips Operating expense (2024 $)Cost per rider (2024 $)
2024 2,766,772 $21.5 million $7.76
2023 3,487,909 $21.9 million $6.27
2022 2,366,120 $20.0 million $8.47
2021 2,003,543 $20.8 million $10.37
2020 2,457,580 $21.2 million $8.64
2019 2,743,779 $20.0 million $7.29
2018 2,839,604 $20.2 million $7.11
2017 2,954,460 $21.7 million $7.33
2016 3,338,000 $21.0 million $6.29
2015 3,445,079 $19.9 million $5.78

Ask a different question

These are the headline figures. Ask NTD answers the rest in plain English — by mode, by year, against any other agency.

Ask NTD about Connecticut Department of Transportation - CTTRANSIT Stamford Division →

Source & method. Figures are from the Federal Transit Administration's National Transit Database (NTD) annual reporting for 2024, the most recent published report year. Cost per rider is operating expense divided by unlinked passenger trips. Farebox recovery is fare revenue divided by operating expense. Ten-year trends are adjusted for inflation to 2024 dollars; single-year figures are as reported. Agencies self-report to the NTD, and reporting practice varies, so figures are best read as comparable in magnitude rather than to the cent.