City of Raleigh
Raleigh, NC · NTD ID 40007 · 2024 report year
City of Raleigh carries 4.7 million passenger trips a year across two modes — bus and demand response — making it the 117th-busiest transit operator in the United States. It is based in Raleigh, NC.
It spends $53.7 million a year running that service, or $11.48 per trip. Its bus service, the largest of its modes, costs $9.87 per rider — 29% below the $13.86 median for the 1,162 US agencies reporting bus.
Over the 10 years reported, ridership remains 19% below its 2019 level, the last full year before the pandemic, and down 12% on 2023. Fares cover 0% of operating cost.
Service by mode, 2024
| Mode | Annual trips | Operating expense | Cost per rider | vs national median | Farebox | Vehicles |
|---|---|---|---|---|---|---|
| Bus#102 of 1,162 nationally | 4,355,570 | $43.0 million | $9.87 | -29% | — | 86 |
| Demand Response#72 of 1,920 nationally | 322,067 | $10.7 million | $33.25 | -13% | 1% | 178 |
Ridership, 2015–2024
| Year | Annual trips | Operating expense (2024 $) | Cost per rider (2024 $) |
|---|---|---|---|
| 2024 | 4,677,637 | $53.7 million | $11.48 |
| 2023 | 5,338,054 | $58.3 million | $10.91 |
| 2022 | 4,618,080 | $49.4 million | $10.70 |
| 2021 | 3,882,532 | $46.1 million | $11.89 |
| 2020 | 5,192,898 | $45.7 million | $8.81 |
| 2019 | 5,764,895 | $50.9 million | $8.83 |
| 2018 | 5,552,645 | $40.9 million | $7.37 |
| 2017 | 5,189,043 | $38.9 million | $7.50 |
| 2016 | 5,816,412 | $37.1 million | $6.38 |
| 2015 | 5,994,537 | $42.1 million | $7.02 |
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Ask NTD about City of Raleigh →Source & method. Figures are from the Federal Transit Administration's National Transit Database (NTD) annual reporting for 2024, the most recent published report year. Cost per rider is operating expense divided by unlinked passenger trips. Farebox recovery is fare revenue divided by operating expense. Ten-year trends are adjusted for inflation to 2024 dollars; single-year figures are as reported. Agencies self-report to the NTD, and reporting practice varies, so figures are best read as comparable in magnitude rather than to the cent.