City of Greensboro
Greensboro, NC · NTD ID 40093 · 2024 report year
City of Greensboro carries 2.5 million passenger trips a year across two modes — bus and demand response — making it the 181st-busiest transit operator in the United States. It is based in Greensboro, NC.
It spends $34.0 million a year running that service, or $13.36 per trip. Its bus service, the largest of its modes, costs $9.82 per rider — 29% below the $13.86 median for the 1,162 US agencies reporting bus.
Over the 10 years reported, ridership remains 27% below its 2019 level, the last full year before the pandemic, and up 12% on 2023. Fares cover 7% of operating cost.
Service by mode, 2024
| Mode | Annual trips | Operating expense | Cost per rider | vs national median | Farebox | Vehicles |
|---|---|---|---|---|---|---|
| Bus#154 of 1,162 nationally | 2,363,573 | $23.2 million | $9.82 | -29% | 9% | 41 |
| Demand Response#139 of 1,920 nationally | 177,774 | $10.8 million | $60.54 | +59% | 3% | 41 |
Ridership, 2015–2024
| Year | Annual trips | Operating expense (2024 $) | Cost per rider (2024 $) |
|---|---|---|---|
| 2024 | 2,541,347 | $34.0 million | $13.36 |
| 2023 | 2,263,152 | $29.5 million | $13.01 |
| 2022 | 2,184,957 | $29.5 million | $13.52 |
| 2021 | 1,960,958 | $24.9 million | $12.72 |
| 2020 | 2,773,248 | $29.3 million | $10.56 |
| 2019 | 3,465,962 | $29.4 million | $8.47 |
| 2018 | 3,698,014 | $29.3 million | $7.92 |
| 2017 | 3,972,359 | $27.5 million | $6.92 |
| 2016 | 4,147,534 | $27.7 million | $6.68 |
| 2015 | 4,494,912 | $28.2 million | $6.27 |
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Ask NTD about City of Greensboro →Source & method. Figures are from the Federal Transit Administration's National Transit Database (NTD) annual reporting for 2024, the most recent published report year. Cost per rider is operating expense divided by unlinked passenger trips. Farebox recovery is fare revenue divided by operating expense. Ten-year trends are adjusted for inflation to 2024 dollars; single-year figures are as reported. Agencies self-report to the NTD, and reporting practice varies, so figures are best read as comparable in magnitude rather than to the cent.