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City of Durham

Durham, NC · NTD ID 40087 · 2024 report year

Annual trips6.5 million #95 in the US
Operating expense$38.3 million 2024, as reported
Cost per rider$5.86 all modes combined
Farebox recovery— fares ÷ operating cost

City of Durham carries 6.5 million passenger trips a year across two modes — bus and demand response — making it the 95th-busiest transit operator in the United States. It is based in Durham, NC.

It spends $38.3 million a year running that service, or $5.86 per trip. Its bus service, the largest of its modes, costs $4.79 per rider — 65% below the $13.86 median for the 1,162 US agencies reporting bus.

Over the 10 years reported, ridership remains 3% below its 2019 level, the last full year before the pandemic, and up 14% on 2023.

Service by mode, 2024

ModeAnnual tripsOperating expense Cost per ridervs national median FareboxVehicles
Bus#78 of 1,162 nationally 6,377,416 $30.5 million $4.79 -65% — 40
Demand Response#157 of 1,920 nationally 162,601 $7.8 million $47.94 +26% — 70

Ridership, 2015–2024

6.9 million 4.5 million 2024 2015
YearAnnual trips Operating expense (2024 $)Cost per rider (2024 $)
2024 6,540,017 $38.3 million $5.86
2023 5,754,102 $37.0 million $6.42
2022 4,862,329 $32.3 million $6.65
2021 4,518,999 $35.6 million $7.87
2020 5,777,161 $34.5 million $5.96
2019 6,765,036 $33.0 million $4.87
2018 6,935,300 $31.9 million $4.59
2017 6,515,720 $32.7 million $5.01
2016 6,122,598 $31.0 million $5.06
2015 6,360,738 $30.5 million $4.80

Where City of Durham ranks

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Source & method. Figures are from the Federal Transit Administration's National Transit Database (NTD) annual reporting for 2024, the most recent published report year. Cost per rider is operating expense divided by unlinked passenger trips. Farebox recovery is fare revenue divided by operating expense. Ten-year trends are adjusted for inflation to 2024 dollars; single-year figures are as reported. Agencies self-report to the NTD, and reporting practice varies, so figures are best read as comparable in magnitude rather than to the cent.